Shipping Policy

Free Shipping

Orders usually ship and are delivered within 7-10 business days of placement. In rare cases, a slight delay might be caused due to any govt. interventions or natural causes, etc. We cannot be held accountable for unforeseen weather conditions, custom clearance processes, and courier company caused delay delivery time. We are unable to redirect orders once items have been dispatched.

Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders. We make our best efforts to deliver each item in your order within 12-14 working days of your placing the order, inclusive of processing time. However, in some cases, we may take longer, to ship the order as we may have to produce/procure it.

While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

Order Status

Feel free to contact us about the status of your order or with a special request at hey@tuula.in